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Constant Connect & Ubisoft+ Disconnects

Content of the article: "Constant Connect & Ubisoft+ Disconnects"



Hey folks,

So, like a lot of people I grabbed a Ubisoft+ subscription to play some Valhalla while I waited for the PS5 to arrive so I could jump onto Valhalla there.

But I'm having an issue where Ubisoft Connect claims it has lost Internet connection every 5-15 minutes. A few minutes later the game switches off because you can't play Ubisoft+ without an Internet connection.



I've monitored my Internet connection and there have been no disconnects. I've ensured my security is letting everything, through etc. Double-checked that there are no background programs running.

My Internet is actually through 3 UK's mobile broadband. Don't know if that could be the issue, for some reason.



Any help or ideas would be greatly appreciated!

Here's a snippet from the Launcher Log:
< 1520> 2020-11-18 17:05:56 <16056> ERROR ChannelListener.cpp (82) Lost connection to channel. Error: 9.

< 1520> 2020-11-18 17:06:34 <16056> ERROR OwnershipGetToken.cpp (104) Failed to get ownership token. Demux error: 11.

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< 1520> 2020-11-18 17:06:34 <16056> ERROR DenuvoGetGameTimeTicket.cpp (111) Could not get ownership token or ownership token is empty.

< 1520> 2020-11-18 17:06:34 <16056> INFO ApiProcessConnection.cpp (289) Game with process id 18084 disconnected.

< 1520> 2020-11-18 17:06:34 <16056> INFO UplayGameConnectionHandler.cpp (316) Game with process id 18084 disconnected.

< 1520> 2020-11-18 17:06:34 <16056> INFO UplayGameConnectionHandler.cpp (316) Game with process id 18084 disconnected.

< 1520> 2020-11-18 17:06:34 <16056> INFO UplayGameConnectionHandler.cpp (316) Game with process id 18084 disconnected.

< 1520> 2020-11-18 17:06:34 <16056> INFO UplayGameConnectionHandler.cpp (316) Game with process id 18084 disconnected.

< 1520> 2020-11-18 17:06:46 < 8776> INFO StartView.cpp (812)



< 1520> 2020-11-18 17:06:46 < 8776> INFO StartView.cpp (812)

< 1520> 2020-11-18 17:06:47 <16056> INFO GameStartPipe.cpp (81) Accepted connection.

< 1520> 2020-11-18 17:06:47 <16056> INFO GameStartPipe.cpp (82) Starting game session.

< 1520> 2020-11-18 17:06:57 <16056> ERROR PlayGetUPCTicket.cpp (54) Failed to get upc ticket. Demux error: 11.

< 1520> 2020-11-18 17:07:08 <16056> ERROR OwnershipGetToken.cpp (104) Failed to get ownership token. Demux error: 11.

< 1520> 2020-11-18 17:07:08 <16056> ERROR DenuvoGetGameToken.cpp (176) Could not get ownership token or ownership token is empty.

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< 1520> 2020-11-18 17:07:09 < 8776> INFO StartView.cpp (812)

< 1520> 2020-11-18 17:07:09 < 8776> INFO StartView.cpp (812)

< 1520> 2020-11-18 17:14:36 <16056> ERROR ChannelListener.cpp (82) Lost connection to channel. Error: 9.

Source: reddit.com

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