Content of the article: "Do we have grounds to report Tencent to Apple/Android for allowing us to access an app against users who have broken the PUBG terms and conditions?"
When we sign up, we all agree to PUBG Mobile’s Terms and Conditions, and expect everyone registered in the game to have done the same.
Now excuse my ignorance, but the second someone breaks this agreement, shouldn’t they no longer have access to this service, immediately?
This section in particular:
You may not, nor may you permit any other person to:
use cheats, exploits, automation software or any unauthorised third party software designed to modify or interfere with the Licensed Items;
So my understanding is this: if someone breaks a legal agreement, the relationship should end immediately and that person should no longer have access to the service. And to me it gets even more interesting, because when a user’s ban expires, and they come back, do they have to re-agree to these terms and conditions of using the service?
If not, the plain English of that is: “Hey user, you broke our legal agreement, but it’s okay homie, you can come back in 10 years, don’t worry about having to agree to our rules again 😉”.
But my issue is this – should users who break this agreement still have access to the service days/weeks/months/YEARS after legally agreeing to something and breaking that agreement? Should us as users who are acting in accordance to the T’s and C’s be in the same service facilities as people who are breaking this agreement? I think fucking not.
There has to be more to this. I can’t help but feel we’re being blinded by the laziness and ineptitude of the customer support service when it comes to removing accounts of users who are no longer complying with the Usage Policy or T’s and C’s.
Oh, hey, just so by the way… on a lighter note, I stumbled across this little gem in there too…
You agree not to engage in any of the following prohibited activities on or in relation to our services, or allow any person to use Your Account with us to do the same:
gamble, provide gambling information or entice others to engage in gambling through any method;
Errr, what? When we purchase UC, we are using real world money to open crates that have specified odds on them to win a prize. Is this not the DEFINITIVE definition of gambling? We are not allowed to do what you offer us to do? XD
Edit: important thing to note. If Tencent changes literally anything in this contract with us, they HAVE to notify us and we HAVE to agree to it. This is actually a law. U.S., EU and many other territories require this. So I have copied this entire agreement and will monitor it for changes over time.
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